You will enjoy a wide range of tasks and activities! Your primary responsibilities will include:
You will be advising developers on the best approach to solve their business requirements. This may include creating some example code, but the final implementation and support of the solution is up to the client or partner you are working with. You will also be working with customers that are experiencing issues that require advanced troubleshooting.
You will use your past experience and knowledge of best practices to evaluate client's projects and advise them on performance, security, or other problems you identify. Your recommendations will include an explanation of what the core issue is and how they can address them.
You may need to create and present technical training on our products for customers. Some travel may be required for these.
4. Developing best practices and tools
One of our goals is to help clients and partners help themselves. You will create content to share with the community to help them understand best practices better. You will also have the opportunity to develop tools that make developer's lives easier.
You will have freedom to plan your work. You prioritize the work in front of you and schedule your time and client appointments. You can choose to provide customers with working code samples, a detailed report, or even just an summary email as long as the customer's needs are met.
What do we expect from you?
- Experience, so that you can advise others
- Confidence, so that customers feel at ease with the solutions you provide
- Articulate, as communication with customers is a critical everyday task
- Positive, as we like our customers and we are nice to them
- Assertive, as you will be working with people… :)
Your technical skills?
Even if some of these are not your strengths, we will do our best to help you learn what you need.
You will also need an excellent command of English, both spoken and written.
Interested in learning more or want to give it a try? Let us know. We will send you an assignment and meet you in person. We are looking forward to hearing from you!