Responsibilities and Duties
Our main goal is to maintain Kentico Cloud's position at the forefront of content management and that our users enjoy using it. To do this, we need to fully understand the needs and issues of our users and then offer them workable solutions. This will become your main responsibility.
- It all starts with research. You will talk with customers and colleagues to find opportunities to improve the product. Based on what you find, you will create a vision for "industry education".
- You will spread the word about how to work with content. Kentico Cloud will be your main tool to describe trends and solve issues and, through this, introduce Kentico Cloud to the world.
- You will decide the form and tone of your materials so you can reach potential and existing users from various business fields. You will always ensure that your communication is consistent.
- You will be involved in the creation of educational materials. You will write texts, articles, and other various types of content. Your work will often include cooperation with Content Developers, UX Designers, and the Marketing Team. You will always test your solutions and be sure they solve issues for as many users as possible.
In short, you will become the "voice" of Kentico Cloud. Your voice will be in English and mostly managed by you.